Refund Policy

All Ready to Wear dresses and accessories are final sale and not eligible for a refund.

All customized items are final sale and not eligible for return, exchange or refund.

All footwear items must be tried on only carpeted floors.

We are unable to accept returns/exchange unless:

• The wrong product was sent by Wala Aradi
• The product is defective
• The product was damaged in shipping
• The product is tampered

All eligible items can be exchanged with-in 7 calendar days of receiving the package.

The product must be un-used and in the same condition as when you received it to be eligible for an exchange.

A receipt or proof of purchase is required to complete your exchange.

To exchange your product, please reach out to us through our Contact Us page for further instructions.

You will be responsible for paying for your own shipping costs; from and to; for exchanging your item.

You must choose a courier that provides tracking information and provides a door to door service as we do not guarantee that we will receive your returned item

Please contact us with any concerns, and we will guide you through the return process. Please note that we may request additional information or photos to facilitate the return process